Frequently Asked Questions ?

FiduLink® > Frequently Asked Questions ?
You will find below all the answers to your questions

FREQUENTLY ASKED QUESTIONS ?

Can I appeal to Fidulink for writing and editing my satuts of society?

Fidulink is a consulting firm specializing in the creation of companies in the world so our experts are of course at your disposal for the drafting of your company statutes in Europe but also in the world and whatever the legal form, the object and the activity of the company you want to create

Can I make an appointment for a consultation with a Fidulink consultant?

Indeed this step is more than necessary so that our advisor can establish the real needs of your project or problem. In order to be always more efficient, we offer our customers telephone consultation, Live Chat, WhatsApp… but also via our video conference service.

Will I have the same advisor throughout my collaboration with Fidulink?

In fact, we do our best to offer our customers quality service with an interlocutor familiar with each client file. However, as we all know as a business owner this is not always possible because of everyone. In the event of a change of file manager, the old and the new manager will give a full update on each file and on each of the problems or solutions put in place. Finally, the new advisor in the presence of the old one (except in cases of force majeure) will establish a direct contact with you.

Can I apply to start a business in Europe or in the world with FiduLink?

Specialist in the business creation sector in Europe and in the world Fidulink will provide your new business creation project with full support as well as a range of solutions and unique tools for a business creator. We have express business creation formulas in certain jurisdictions but also tailor-made formulas according to the complexity of the project and its issues. A business creation with Fidulink takes between 24 hours and 15 days depending on the jurisdiction and the delivery time of the elements and other factors relating to the creation of your business.

I already have a company in another firm and I entrust the recovery and management to Fidulink?

We cannot answer this question simply because of several factors which must be taken into account during your request and the supply of the elements of your business. We cannot take over a company created with the help of a firm that does not have a good reputation with the administrative authorities of any jurisdiction. We also do not take over companies that do not have any accounting monitoring and / or do not have payment of taxes and other contributions in the registration jurisdiction.
It is therefore possible that we can take over a management company which has had a real management structure since its creation, but also an accounting follow-up and a real activity in the jurisdiction where it is established.
However, we advise you to get closer to our services to see if we have the possibility to take over management of your company.

Can I call Fidulink to recruit my local staff?

Indeed this is part of the missions that Fidulink offers to its clients. We establish with you a complete specification of number and all that concerns the job or the jobs in question but also the personality and a test of competence of the candidates. We provide a full turnkey service to save you valuable time when setting up your business in the chosen jurisdiction.

Can I call on Fidulink for the preliminary interview and / or dismissal of one or more employees?

Indeed in order not to put you on the wrong foot during this episode we have set up this type of mission, one of our expert advisers in the sector will represent you during an interview prior to dismissal or during the company of dismissal or even when the balance of all accounts. This formula will bring you greater serenity in the management of your staff. You can request it directly from our service or from your Fidulink advisor.

Can I use Fidulink to represent me physically when opening a bank account?

Due to our status as a private advisor it is possible to make a request for physical representation with Fidulink, however for this to be feasible and acceptable by banking and financial institutions you will need to provide elements as well as an agreement and certified power. by a notarial act. All its documents will be given to you by Fidulink in case of request, you just have to go to a notary near you to have the set of documents certified and send them to your Fidulink advisor.

Can I appeal to Fidulink to represent me physically when signing an official act?

Due to our status as a private adviser it is possible to make a request for physical representation with Fidulink, however for this to be feasible and acceptable to the interlocutors you will have to provide elements as well as an agreement and a power certified by a deed notarial. All its documents will be given to you by Fidulink in case of request, you just have to go to a notary near you to have the set of documents certified and send them to your Fidulink advisor.

How to create a customer account on www.fidulink.com?

You can create your customer account when ordering or follow this link (https://marketplace-fidulink.com/connexion?create_account=1)

How can I contact my FiduLink advisor?

In order to make communication simpler and faster for Fidulink, each customer has a customer account on our online management platform, which offers advantages such as internal messaging as well as a news feed so that each customer has real-time information. Internal messaging allows you to contact your advisor directly in just a few clicks. The platform is completely secure (HTTPS and SSL 256 BITS). If you wish, you can also reach your advisor by phone during the following hours: 9:00 a.m. to 12:00 p.m. and 14:00 p.m. to 19:00 p.m. from Monday to Friday.

Are Fidulink's services confidential?

As soon as the relationship between you and your Fidulink advisor is in place, you will be given a confidentiality agreement. This one will be established by your advisor in order to offer you total confidentiality on your project and the problems and other solutions that we could bring you for this one. Indeed the confidentiality of your file and a priority for Fidulink.

Can I appeal to Fidulink for the introduction of my company in a bank in the jurisdiction where I created my company?

Indeed, the banking introduction service is a service that Fidulink offers to its clients when creating a new business in Europe but also in the world. The banking introduction is the fastest way to open a bank account for a new business; it involves putting you in touch with a local or international bank so that they accept your business as a client. The introduction is not an exact science for the simple reason that we are dependent on the final choice of the banking and / or financial establishment to open or not your bank account on the basis of the elements provided and the elements submitted during of this introduction.

Can I be assured that Fidulink will open an account at my company if I request it?

We would like so much to answer yes to this question that our customers submit to us at each interview, but we cannot under any circumstances take responsibility for an affirmative answer in place of the banking and financial institutions with which we can put you in touch. Indeed within the framework of a banking introduction, many factors are taken into account: The structure, the legal form, the activity, the capital, the representative (s) but also the banking and financial background of these ... . We can simply say that a viable business with minimum capital and normal activity should not be a problem, we have several solutions in some jurisdictions with banking and financial institutions in order to have a favorable result.

Can I apply to FiduLink for assistance and service for closing a company that already exists?

As part of its support for entrepreneurs Fidulink also assists you in the event of a business closure with no activities, with or without liabilities but also with or without an employee. This procedure can in fact take a few weeks and requires a great deal of knowledge of the procedures and a complete legal follow-up from your advisor.

Can I apply for a boat or yacht registration with my Fidulink advisor?

In fact, on simple request from your Fidulink advisor, you have the possibility to request the registration of a boat or yacht in the jurisdictions present on the Fidulink website. However, you will need to provide your advisor in charge of your file with the documents relating to the boat or yacht so that he can establish a preliminary study in order to reassure you on the choice of jurisdiction where you wish to register your yacht or boat.

Can I apply for a car or fleet registration with my Fidulink advisor?

In fact, on simple request from your Fidulink advisor, you have the possibility to apply for the registration of a car or fleet of cars in the jurisdictions present on the Fidulink website. However, you will need to provide your advisor in charge of your file with the documents relating to the car or fleet of cars so that he can establish a preliminary study in order to reassure you on the choice of jurisdiction where you wish to register the car or fleet of cars.

Then apply for registration of Jet or aircraft with my Fidulink advisor?

In fact, on simple request from your Fidulink advisor, you have the possibility to apply for the registration of a Private Jet or a private or commercial plane in the jurisdictions present on the Fidulink website. However, you will need to provide your advisor in charge of your file with the documents relating to the Private Jet or private or commercial plane so that it can establish a preliminary study in order to confirm your choice of jurisdiction where you wish to register. Private jet or private or commercial plane.

Can I appeal to Fidulink as part of a freight transportation license application?

In fact, with the assistance of your Fidulink advisor, you can apply for a road freight transport license in Europe but also in the world. Your advisor will establish the needs of your business but also the constitution and the filing of the complete file with the administration in charge of this activity in the jurisdiction where your company is established.

Who are the FIDULINK advisers?

FIDULINK advisers are lawyers, lawyers, accountants present in the countries where we propose the creation of company and the accounting management of companies.

Is the online business creation formula complete?

In fact, our online company creation package formula offers a complete formula with all the elements relating to the company, Set of documents, domiciliation in our business centers, opening of a bank account with a local bank.

How long does it take to start a business online with FIDULINK?

The timeframe varies depending on the jurisdiction, however on average the creation of a business takes on average 3 to 10 days. Please note that the deadline is valid once all the elements and documents have been delivered to your FIDULINK advisor via your MY OFFICE messaging.

Who are the partner banks with whom FIDULINK works?

FIDULINK has a solid international network of partners and other business relationships so we work with a large number of banks in order to offer our customers speed during the banking introduction.

Can I order a company from any country with FIDULINK

Yes, all citizens of the world can create a company on FIDULINK.com. For more information you can always contact customer service by email

Can I pay my company creation order online by bank transfer?

Yes the payment function by bank transfer is available when ordering and in your emails

Can I pay for my Bitcoin BTC order?

Yes FIDULINK accepts payments in Bitcoin (BTC) this function is available when placing the order.

What documents do I need to provide for the creation of a company?

Following the completion of your order you will need to provide the following documents: Passport + proof of address, you can contact a counselor if needed.

Can I contact the accounting department from MY OFFICE space?

You can contact your accounting file manager from the MY OFFICE application for free and easily (pay attention to local timetables)

Can I appeal to FIDULINK for the VAT registration of my company?

Yes you can call on our accounting department to take care of this process of registering your company for VAT

Can I appeal to FIDULINK for the name change of my company?

Yes, this approach comes within the scope of our duties and that of our local accounting departments. Simply contact your account manager in your MY OFFICE space.

Where can I find my service or company creation bill?

Your invoice is available for validation of your order in your MARKETPLACE customer area which is downloadable without limit.

Do you have the mail forwarding service?

Mail forwarding is included in our online offers, but no surprises on this subject you will receive your mail to the address of your choice.

Can I get a local phone number with my virtual office?

Yes we provide our clients with a premium virtual office service with the possibility of having your independent professional phone number. Call forwarding is available worldwide.

Can I pay my order by credit card on Fidulink?

Yes, you can pay for your creation of a Company by bank card (debit or credit) in complete safety.

Where can I find the Company creation form online?

The online company creation and registration form is accessible from www.marketplace-fidulink.com, you just need to follow the online creation steps.

Can I have assistance in completing the online Company creation form?

Yes, we have online support with WhatsApp or Phone.

How do I get a new password for my customer account?

You can request a new password from your account login area (https://marketplace-fidulink.com/recuperation-mot-de-passe)

Where can I find my service bills?

Your invoice is available at any time in your customer area in pdt format and can be downloaded (https://marketplace-fidulink.com/histoire-commandes)

Where can I top up my mail forwarding credit?

You can buy mail forwarding credits in your customer account under (MY WALLET)

How do I add my forwarding mail address from my company?

You can configure an address (https://marketplace-fidulink.com/adresses) - Create a new address >> Alias ​​(FORWARD MAIL)

Where do I find my assets?

You can view your assets in your customer account (https://marketplace-fidulink.com/avoirs)

How do I see my personal information?

Your personal information can be modified in your customer area from your account.

How do I send an email to my dedicated Fidulink agent?

You can get in touch with your dedicated Fidulink agent from your customer area or by email at: contact Icône@ialisfidulink.com

What are the documents to provide for the creation of an online company?

Passport
Proof of address (Less than 3 months) (Water, Gas, Electricity, Bank statement, Telephone)

Certification Certified copy of documents?

This step is mandatory in order to verify your identity, you can do this with: Town Hall, Police Station, Embassy, ​​Public Lawyer, Public Notary, Public Accountant.

What is a Power Of Attorney?

It is a written power that the client gives to Fidulink agents, lawyers, accountants in order to carry out the procedures for creating a Company or introducing or opening a bank account on behalf of the Client's Company and / or the Client.

Can I get legal assistance for my business?

Yes, we provide all of our clients with primary advisory legal assistance and can upon request provide you with a local FiduLink lawyer to represent your interests and those of your business.

How to contact the accounting department?

You can contact the accounting department directly from your customer area in the contact section (ACCOUNTING SERVICE selection) FILE NUMBER (YOUR COMPANY) and you can send your invoices and requests directly through this area.

How do I renew my services?

2 months before the anniversary date of the creation of your Company, an invoice will be available in your customer area.

How to deposit the Company's capital?

The capital deposit of your company will be made by you and your associates directly into the bank account of your company. (Only in the case of jurisdictions where the deposit of capital is mandatory at creation)

What are the documents to open a remote bank account?

SOCIETY

Registration certificate
Complete set of Company documents

DIRECTOR & PARTNER IF + 25% EQUITIES

Passport
Proof of address (- 3 months)
CV

ACCORDING TO FINANCIAL INSTITUTION

Bank recommendation letter
Accounting recommendation letter
Certificate of Good Standing
Document translation
Apostille

Time limit for opening a remote bank account for a Company?

The delay varies according to the banking and financial institutions with postal delays and other processing and exchange times the opening of an account takes on average 7 to 30 days.

Can I open a multi-currency Company bank account?

We are well aware that you want to sell your products and services to the world. In order to respond to this request, we have a banking and financial solution offering multi-currency accounts: EUR USD GBP AUD NZD SGD…

Can I get an online payment solution for my website?

The answer is yes, Fidulink offers the services of many financial partners offering solutions for internet merchants. You can request this from your Fidulink agent.

Can I get a bitcoin online payment solution for my website and my Company?

The answer is yes, Fidulink has partners with complete management, exchange and payment solutions in bitcoin. You can request it from your Fidulink agent

Add Company Member Information?

Mandatory within the framework of our KYC charter, the customer must enter the addresses and information of each member of the Management Company in the Fidulink Network - You can carry out this process quickly and easily in your customer area.

Can I call on Fidulink for the creation of my website?

The answer is yes . Fidulink has an expert partner in the website creation sector. You can request it from your Fidulink agent

Can I call on Fidulink for trademark protection ...?

The answer is yes, our local lawyers will file your trademarks, works, contracts, website, etc. for you.

Can I use Fidulink to sell my business?

The Answer and Yes Fidulink and its local lawyers are at your disposal for any assistance in the sale of your business.

Can I call on Fidulink to create a subsidiary of my Company?

The answer is yes . Our local agents can create for you your Company Branch in 193 Countries

Can I call on Fidulink for the creation of a Company branch?

The answer is yes . Our local agents will carry out on request the creation of your Company branch in one of the 193 Countries available on Fidulink.com

How do I request a new password for my FiduLink account?

You can request a new password directly on the Login page (Forgot password)

Where can I find my invoice?

Your invoices are available in your customer account in the details of my orders section

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